SMACNA Video: Carol Duncan of General Sheet Metal

Corporate culture is important to Carol Duncan, the CEO of General Sheet Metal in Clackamas, Oregon. In her interview she talks about creating a corporate culture that has increased the level of involvement of her employees and is keeping them happy. Part of that happiness involves employing a company chef and reinforcing that her employees’ opinions matter. She also explains how she’s transitioning the business to her daughter in a way that’s a little bit different from the way she got her start.